Privacy at Waldok Solutions
Clear handling of the information you share
This policy explains what information the Waldok website collects, why it is used, how long it is retained, and the choices available to you.
Effective date: September 15, 2026
Information we collect
We collect information that you choose to provide through the Contact page or communications widget. Depending on the form you use, this may include your name, email address, phone number, organization, service interest, preferred date and time, and the message or project details you submit.
For security and reliable delivery, the site may also process limited technical information such as the page URL, submission time, request size, and IP address used for rate limiting. The site does not currently use advertising or analytics tracking.
How we use information
Information is used to respond to inquiries, arrange requested conversations, route messages to the appropriate Waldok service, protect forms from abuse, troubleshoot delivery, and maintain the security and reliability of the website.
Waldok does not sell personal information submitted through this website.
How information is shared
Information may be processed by service providers needed to operate the website and deliver requested communications, such as hosting and email-delivery providers. SMS or AI providers receive form or chat information only if those optional channels are enabled and used. Waldok may also disclose information when reasonably necessary to comply with law, protect rights, or prevent misuse.
Retention
Private website submissions have a 365-day retention window. Scheduled hourly cleanup removes expired records, and each new submission also triggers cleanup. The site keeps the most recent 2,000 submissions; older entries are removed when that limit is reached. Operational logs are retained for a shorter troubleshooting period. Copies delivered to an email account may follow the retention settings of that email provider or the business record involved.
Cookies and similar technology
The website may use cookies or browser storage that are necessary for WordPress administration, security, form operation, and user-interface state. Waldok does not currently set advertising or analytics cookies. If optional analytics or marketing tools are introduced, this policy and any required consent controls will be updated before those tools are enabled.
Security
Waldok uses access controls, private submission storage, input validation, rate limiting, request verification, and encrypted transport where available. No internet transmission or storage system can be guaranteed completely secure, so sensitive credentials, financial information, or regulated records should not be submitted through general website forms.
Your choices
You may ask Waldok to provide, correct, or delete personal information submitted through the website, subject to any information that must be retained for security, legal, or legitimate business reasons. You may also choose not to submit information through the forms.
Children
This website and its business services are not directed to children under 13, and Waldok does not knowingly collect personal information from children through these forms.
Changes and contact
This policy may be updated when the website, communications tools, or legal requirements change. The effective date will be revised when material changes are published.
Questions or privacy requests can be sent through the Contact page.